1. Web Hosting
eOnlineDesign is a reseller of web hosting accounts. eOnlineDesign and its customers must follow and use the terms and conditions and terms of service from which eOnlineDesign purchases those resellers accounts. eOnlineDesign purchases reseller account from the following web hosting companies, www.voxtreme.com and www.interland.com.
All accounts on under eOnlineDesigns's web hosting plans are subject to these terms of service, including but not limited to virtual hosting plans,
semi-dedicated server plans.
We reserve the right to cancel without notice any account that violates
our terms of service, with eOnlineDesign as the sole arbiter in deciding
what constitutes violation.
By proceeding to the next step in the order process, you acknowledge
that you have read, understand, and agree to fully abide by our
terms of service listed below.
A. Server Use
Your account is for your use only, and as the primary user, you agree to
take responsibility for all usage of the account.
All services provided by eOnlineDesign may be used for lawful purposes
only. Any violations of laws that apply to eOnlineDesign, or any jurisdiction
that applies to you or your site is strictly prohibited. This includes
but is not limited to copyrighted material, intellectual property
and threatening material.
Sites that promote illegal activity or present content that is damaging
to eOnlinDesign are also strictly prohibited.
Illegal activity such as hacking and cracking that originates from
your account is also strictly prohibited.
B. Adult Content & Spamming
We operate a zero tolerance policy on both adult content and spamming
(the sending of mass unsolicited emails).
Any adult orientated material, including but not limited to explicit
pictures, pornographic or indecent pictures found in any account
will result in instant termination without notice. If resold accounts
are found to contain material listed, they will be terminated and
the reseller informed.
Any unsolicited email transmitted over Voxtreme's network
is strictly prohibited and will result in instant termination without
notice. This includes but is not limited to virtual accounts and semi-dedicated server accounts.
Formmail scripts prior to Matt Wright’s formmail script version
1.9 or later are banned as security holes in the script can result
in them being used as spamming tools.
C. High Resource Usage Policy / Script Usage
Resources are defined as CPU usage, memory usage and available
system resources. When an account is found to be manipulating resources,
we may implement the following policy:
When an account is found to be manipulating resources, eOnlineDesign reserves the right to suspend, terminate, or make appropriate changes to the
account to prevent the account from continually manipulating resource.
This policy is only used in extreme cases to prevent misuse and is used to
ensure our servers are fast and stable at all times.
The following scripts and programs are banned from our servers due
to resource manipulation / server misuse.
- Flat file CGI based forums / message boards such as UBB, ikonboard
and UlimateBB
- IRC (Internet Relay Chat) scripts or bots
- Eggdrops
- Proxy Servers
- The Anonymizer
- All "formmail" scripts. It is advised that secure variants,
such as PHP Form Mail, are used
- Spamming scripts / programs
- Hacking / spoofing / sniffing scripts / programs
D. Payment Policies
All accounts are set-up on a pre-pay basis. eOnlineDesign reserves the
right to change the prices of any of its services at any time.
Payment is due every 30 days from the date on which the account
will be established, or every 365 days if the account is paid for
yearly. Cancellation requests must be sent in 5
days before your next billing date.
In situations where the payment is not recieved, the account will
be charged on the following day for 7 days. If the payment is not received
in each of these situations, the account for which payment is overdue
will be suspended, and the user contacted to make alternative payment
arrangements. If payment is not made within 14 days of the payment due
failing, we reserve the right to terminate the account.
Clients agree that they are liable to extra charges that their
accounts incur, including but not limited to extra bandwidth usage
and extra diskspace usage.
Cancellation requests logged within 30 days of the account being
set-up will have their full monies refunded.
E. Cancellation and Refunds
eOnlineDesign reserves the right to terminate a client’s account
at anytime without prior notification if the account is in breach
of the listed terms of service. No refund is given in such a
situation.
A client can choose to cancel their account at any time. If within
the first 30 days following the initial order, a full refund will
be issued. This is referred to as our 30 day money back guarantee.
Cancellations out of the 30 day period will not receive a refund.
Please allow 5 business days for a refund to be processed; please
put in cancellation requests at least 5 days prior to your next
billing date.
F. Indemnification
Client agrees to use all eOnlineDesign services and facilities at their
own risk and agree to defend, indemnify, save and hold eOnlineDesign
harmless from any and all demands, liabilities, losses, costs and
claims including but not limited to attorney’s fees asserted
against eOnlineDesign, it’s agents, officers and employees, that
may arise directly or indirectly from any service provided by ourselves.
You agree that this indemnification extends to all aspects of your
account, including but not limited to site content and domain name
selection.
You agree that you take ALL legal responsibility for account use
and that you supply current and truthful details when signing up.